Shipping and Returns

Shipping

I ship worldwide from Sydney, Australia.

Ready made items will be dispatched within 2-5 days. Custom orders depend on the item and complexity, but I usually aim for 4-6 weeks. 

Shipping costs depend on weight and size or the package, which is automatically calculated at checkout. All domestic orders within Australia are sent with Sendle, through Shopify shipping or AusPost. All orders have tracking to ensure safe delivery. You will receive a notification by email with a tracking number once your order is dispatched. 

Shipping times may take longer than usual due to Covid-19 and shipping delays. If you would prefer to have express shipping, please don't hesitate to contact me (extra charges apply).

Please note that I am not responsible for any packages lost, incorrect addresses or return to sender parcels. International shipments may incur customs fees or import taxes, which is the responsibility of the customer.

 

 Returns

If you're unhappy with your items, please contact me.

If your item is somehow damaged in transit, please take a photo and let me know and we will figure out a solution! 

I do not do refunds for change of mind, or customised items.